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Shipping termsUpdated 21 days ago

  • We ship via courier and Australia Post and we have used our shipping discounted rate to be able to offer you a flat rate of only $13.99 Australia Wide (International freight is by weight) for your parcel size and shipping address.
  • We generally process in-stock orders the same or next day and they should be shipped to you within 1-4 days depending on your location. Our current year products have a week lead time.
  • Our other Soon to be In-Stock products mean that we are expecting stock, we can have preorders to you in 4-12 days depending on the item.
  • Next year's preorders and new item pre-orders ship between September and November. Check the individual item for the pre-order estimate.
  • Non-dated items ordered with pre-order items will be held and shipped together. In stock dated products ship immediately.
  • The default instruction is "Authority to Leave". If they are unable to leave the parcel, the item may be left at the nearest post office or returned back to base.
  • To ensure a hassle free delivery, give clear instructions for the postie if your address is hard to find or they need to be buzzed in.
  • If you require a signature upon delivery please let us know in the notes. This is not possible with all types of deliveries but we will let you know if not, and you may have to pay extra for this feature.
  • If your address is within a school which may be closed on school holidays, please provide an alternative address or let us know when you re-open so we can hold the delivery.
  • Deliveries occur between 8am-6pm, Monday through Friday, excluding holidays.

 

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